STEPtember Collection Notice

These Guidelines relate to the Privacy and Information Security Policy.

The STEPtember website (www.steptember.org.au) is administered by Cerebral Palsy Alliance (CPA) (ABN 45 000 062 288). This Collection Notice is designed to tell you what will happen to the information you provide through this website, or through other forms of communication with CPA in relation to the STEPtember challenge.

What personal information do we collect and why?

Cerebral Palsy Alliance (ABN 45 000 062 288) (CPA) is collecting your personal information including:

• if you are a participant: your first and last name, email address, mobile number, year of birth, postal address, amount of donations raised, step count per day, the type / model of your mobile device or computer and motivation for taking part in STEPtember challenge;
• if you are a donor: please refer to Collections Notice - Donors and Supporters  
• generally: information on how you participate in the STEPtember challenge and your preferences about STEPtember, so that we can:

• contact you;
• verify your identity;
• manage our relationship with you;
• post you prizes you have won or incentives you are eligible for;
• facilitate provision of the STEPtember challenge to you;
• address or respond to any requests from you;
• develop and improve the quality and scope of the STEPtember challenge and seek your feedback;
• manage your participation in STEPtember and other volunteering, fundraising or research activities, programs and promotions.

We will also use the contact information details you have provided to send you via email or other digital communications such as SMS:

• marketing information and materials about the STEPtember challenge and STEPtember partners, and CPA’s services, research, assistive technology, advocacy and other programs; and
• a post STEPtember campaign survey.

We may also use your personal information for purposes related to those described above which would reasonably be expected by you.

We will not use your information for purposes other than those described above unless we have your consent or as permitted by law (including for law enforcement or public health and safety reasons). 

Optional information

CPA also collects, at your option, information that will assist us in understanding the demographics of STEPtember participants and improving the STEPtember challenge experience. This includes:

• the name of the organisation you work with and your profession;
• interests and opinions; and
• your location while using the STEPtember App.

* Payment details – further information

CPA will not retain your credit card details for single payment donations. When you authorise CPA to process regular donations, your payment details will be stored in a Payment Card Industry Data Security Standard compliant vault and only tokenized details will be stored in our customer relationship management system.

If you make a donation via our website, you will be directed to a secure third-party payment gateway. Payments made through such payment gateways are subject to the terms and conditions of the relevant third-party gateway.

How we collect your personal information

We generally collect personal information directly from you:

• via a CPA website;
• when you communicate with us about donations (eg. over the phone, via email or in person);

If you do not provide the information requested

If you do not provide us with the personal information we have requested, we may not be able to provide you with services, programs and assistance to the extent that they require us to collect, use or disclose personal information.

Sharing your personal information

We may disclose your personal information to our related companies, contractors providing services to us, and to other third-party service providers (such as our platform service provider, mobile app service provider, payment gateway provider and marketing service providers) we use in conducting our business.

We may also disclose your personal information where we are required or authorised by Australian law to do so.

Further information

Further information about how we handle your personal information, including details about how you can access your information and how you can complain about a breach of the Australian Privacy Principles (as well as how we will deal with any complaint) can be found in our Privacy Policy available at steptember.org.au/privacy-policy 

Contact us

For any questions about this website or STEPtember, you can also contact our customer support team at contact@steptember.org.au.

You can contact us about this Collections Notice by getting in touch with our Privacy Officer, using the following details:

The Privacy Officer

Cerebral Palsy Alliance

PO Box 171, Forestville, NSW 2087

Email: privacy@cerebralpalsy.org.au

Phone: 02 9975 8000 (+61 2 9975 8000)